With a history that dates back to 1968, singapore pools has been one of the country’s most well-known lottery operators. The company is committed to being a world-class responsible gaming operator and operates a large network of retail outlets offering Toto, 4D, Singapore Sweep and sports betting games. It is also a strong supporter of community development and charitable work. It contributes operating surplus from gambling to the Tote Board, a statutory board of the Finance Ministry that channels it to charities and community projects.
During the last financial year, bets placed with Singapore Pools amounted to $12.2 billion, its highest ever. The company is committed to meeting the needs of its customers and will continue to innovate to keep up with their expectations.
Toto and sports betting games can be played online and in over 300 self-service Singapore Pools authorised outlets islandwide. You can also use mobile apps that offer deposit and withdrawal options. However, it is important to note that you must be a Singapore citizen or permanent resident to play the games. Moreover, you must be at least 21 years old to sign up for an account.
The website of Singapore Pools allows you to open an account for free and deposit money through bank link or eNETS. In addition, you can also cash out your winnings at any of the company’s branches. The website is user-friendly and you can easily find the information you need. You can also check your account balance at any time, including how much you’ve spent and your monthly spending limits.
In the past, most of Singapore Pools’ customer touchpoints were counter-service based and in-person. Yeo and his team quickly launched digital channels and a mobile platform for customers to onboard, manage their accounts and bet online. They are also leveraging cloud services to optimise system performance, minimise risk and ensure business continuity. For example, Oracle’s iShine Cloud provides real-time visibility and insights on their IT infrastructure, which helps them to unlock additional capacity during times of high demand.
Another way that Singapore Pools engages with the community is through partnerships with sports organizations and programmes like Football With A Heart. This focus on sports-related initiatives opens up potential sales avenues for businesses in the sports industry, from merchandise suppliers to event management companies.